Frequently Asked Questions


  • When can you pick up my car? We have partnerships with towing companies all around New York City, so we are able to dispatch someone to your home usually within 24 hours. For most locations in the city, someone can come to your home immediately.
  • What if I can’t find my title or registration? Both pieces of documentation are not required, but at least one is. Having a title available makes the ownership transfer process as efficient as possible, so if you can find your title, please have it ready. If you do not have a title for your vehicle, your registration and drivers license will suffice. Please let us know what documentation you have available, and we can tell you if anything additional is required.
  • Will you even buy my car? We buy all cars and trucks, no matter what model, age or condition. We will buy your car and Tow it for free regardless, although these factors all affect the offer we are able to make for your car.
  • How much will it cost me to sell my car? New York Junk Car Removal does not charge fees. Pickup is free.
  • Where do you pick up cars? We pick up cars anywhere in New York City, throughout the five boroughs.
  • How much is my car worth? We will make a top offer for your car based on a number of criteria, which we will review with you both over the phone and at the time of pickup. We will ask you a series of questions about your car, then verify the responses when we take a look at the car. In these cases, we can pay you immediately.
  • How soon can I expect payment for my car? We will pay for your car upon pickup.
  • Do I need to be home when that Tower shows up? You do not need to be around for the Tower to pick up your junk car, as long as:
    • The necessary paperwork is in the car or has already been provided to us. Your car is not in a locked or closed space to which we will need access.
    • If the paperwork is taken care of and the car is easy to get to, we can take care of the pickup without you being home.
  • What if someone left their junk car on my property? In most cases, the legal owner must sign off on the sale and removal process before we can take possession of the car, although local laws vary. We may be able to help in these cases, but the best thing to do is call the local police precinct first to see what additional steps need to be taken.
  • Does selling my junk car require going to the DMV? Usually, no. We take care of all the necessary paperwork to process the sale. If the sale requires any additional paperwork, or requires a notary, you may need to visit the local DMV.
  • What will happen to my junk car once you buy it? We generally salvage the vehicles we buy by removing any useful mechanical parts, electrical components, fluids or other pieces that may still have value. Anything left over is disposed of in a way that is safe and friendly to the environment or recycled to be used for scrap metal. The extent of the salvage process done on your vehicle depends on the condition it is in at the time of sale.
  • How does the appraisal process work? We appraise your car initially over the phone, then verify the appraisal at the time of pickup.
  • I have some other junk too ? Can you pick that up? We currently only handle junk vehicles, but we do have partners who take care of other large and household junk. Let us know if you have any other junk removal needs and we can refer you to someone who can help.
  • Can I choose to donate my car to charity? Yes! If you so specify, we will be happy to donate your car to a reputable charity.
  • Is the ownership transfer process complicated? Transferring ownership of your vehicle is a simple process. We handle all the necessary paperwork ourselves, and are familiar with all local laws, so the process is as simple as possible for you. All you need to do is remove the license plates and provide any necessary documentation.
  • I have a few junk cars I want removed? Can you buy all of them? Of course! Just tell us over the phone how many junk cars you have to sell so we can include them all in your quote and make sure the Tower is able to pick all of them up.

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